Job Description & Requirements
Assistant General Manager – Restaurant Zén, Singapore

Are you a seasoned hospitality professional with the drive and finesse to lead at the highest level? Restaurant Zén, the Singapore flagship of the acclaimed Frantzén Group, is looking for an Assistant General Manager (AGM) to join its senior leadership team.

As the sister restaurant to Stockholm’s three Michelin-starred Frantzén, Zén delivers a refined, immersive dining experience across three meticulously designed levels in a heritage shophouse in downtown Singapore.

About the Role
As Assistant General Manager, you will work closely with the General Manager to oversee the day-to-day operations of the restaurant, ensuring a seamless and exceptional guest journey at every touchpoint. You’ll lead a high-performing team, uphold the highest standards of hospitality, and help drive innovation and efficiency across all departments.

What We’re Looking For

· Leadership Excellence: Proven experience in a senior management role within fine dining or luxury hospitality.

· Hospitality Visionary: Deep understanding of refined guest service and the ability to anticipate and exceed expectations.

· Operational Expertise: Strong background in floor operations, guest engagement, team development, and service logistics.

· Collaborative Leadership: Ability to work closely with kitchen, beverage, and service teams to deliver a unified, world-class experience.

· Team Builder: Skilled in coaching and mentoring talent, fostering a culture of continuous learning and professionalism.

· Adaptability & Poise: Calm under pressure, decisive, and solutions-oriented in a fast-paced environment.

· Exceptional Communicator: Fluent in English, with clear and professional communication skills, both written and spoken.

Key Responsibilities

· Support the General Manager in leading all aspects of the restaurant’s operations and service strategy.

· Oversee daily service, ensuring excellence, consistency, and attention to detail throughout the guest experience.

· Coach, mentor, and manage the front-of-house team, with a strong focus on training and performance development.

· Maintain and refine service standards in line with the Frantzén Group’s philosophy.

· Manage guest relations, handle feedback with discretion, and ensure high satisfaction and loyalty.

· Collaborate with the culinary and sommelier teams on menu briefings, wine pairings, and service flow.

· Monitor operational KPIs, staff scheduling, and departmental coordination.

· Uphold health and safety standards and ensure full compliance with all regulatory requirements.

Why Zén?
Joining Zén means stepping into a leadership role at the forefront of global fine dining. You will be part of an internationally acclaimed group committed to excellence, creativity, and integrity with opportunities for growth across the Frantzén Group’s global network.

Employee Benefits Include:

· Competitive salary with performance-based incentives

· Daily staff meals

· Birthday leave

· Staff dining privileges across the Unlisted Collection Group

· Global career development opportunities within the Frantzén Group

Shape the Experience. Lead with Intention.
If you’re ready to elevate your career in a Michelin-starred setting and lead with purpose, we invite you to join the team at Restaurant Zén. Help us shape some of the most memorable dining experiences in Asia — and the world.

Apply today and be part of our pursuit of perfection.